One of the biggest challenges in social event management is making how do you optimise the use of social networks to increase brand awareness of your event and translate that into bookings. Social Event Management Managing and marketing events has transformed as cloud platforms have seamlessly ... Read More about The Social Event Management Infographic
Why use a Question and Answer Site? Question and answers sites are not new. Yahoo answers has been around since 2005 and Yahoo! Answers staff claim 200 million users worldwide and 15 million users visiting daily; pretty impressive. So why do we need more Q & A sites? To get an idea of the ... Read More about Is Quora Right For Social Research?
What are the future of work skills for a turbulent and rapidly changing world is being hotly debated at the moment. Why? We are entering the fourth industrial revolution, one where machines, think artificial intelligence and robots, will replace jobs whilst creating new ones. Some estimates talk ... Read More about Future Of Work Skills – Change Starts Now
When working with teams on developing the customer experience, I often get asked to explain what is a customer journey map? Marketing and design teams alike understand the fundamentals of what is a customer journey map, but they want to know more about the principles that sit behind it. What Is a ... Read More about What is a Customer Journey Map?
What is machine learning and why should you invest in machine learning? The pace and form of digital technologies continues to present huge opportunities to transform organisations. Innovative solutions will change every part of an organisation, from the very products and services to customer ... Read More about What Is Machine Learning – The Complete Beginners Guide In 2017
Employee engagement statistics. This is a growing compilation of statistics on the state of employees and how engaged or not they are whilst at work. Engagement rates have a direct correlation to productivity and performance . Employee Engagement Statistics These employee engagement statistics ... Read More about The Ultimate List of Employee Engagement Statistics
The Ultimate List Of Customer Experience Statistics 2017. This post will be updated periodically for 2017 and then a new post started for 2018. Some figures are drawn from previous years to illustrate trends and for obvious time lag with research. If you have any interesting sources of data please ... Read More about The Ultimate List Of Customer Experience Statistics 2017